Online Fitness Coaching

1. Who We Are and What These Terms Cover

These Terms & Conditions ("Terms") govern your participation in the Online Fitness Coaching program (the "Program") provided by Live Laman, LLC, a Virginia limited liability company doing business as 80/20 Bodi ("Company," "we," "us," "our").

By enrolling through Stripe checkout, checking the box indicating your agreement to these Terms, or participating in any coaching service, you ("Client," "you," "your") agree to be legally bound by these Terms.

These Terms apply to all online coaching delivered through Trainerize or any other digital platform used by the Company. They do not govern in-person personal training, stretch therapy, or health and wellness coaching, each of which is covered by its own separate agreement.

2. Program Description

2.1 Standard Online Fitness Coaching includes:

• Custom monthly workout programming
• Weekly check-ins via Trainerize
• Messaging support and form feedback
• Habit tracking and progress monitoring
• Monthly program adjustments

2.2 Premium Online Fitness Coaching includes:

• Everything in Standard Coaching
• Two (2) virtual personal training sessions per month, each 30 minutes, delivered live by video call

2.3 The Program does not include:

• Medical advice, diagnosis, or treatment
• Physical therapy or rehabilitation
• Mental health counseling or therapy
• Nutrition therapy or medical nutrition counseling
• Advice on prescription medication (see Section 11.2)
• In-person personal training or stretch therapy
• Guaranteed outcomes of any kind

3. Enrollment, Payment, and Billing

3.1 Subscription Billing

By enrolling, you authorize recurring monthly charges to the payment method on file. Subscriptions renew automatically each monthly billing period unless cancelled in accordance with Section 4.

3.2 Pricing

The price applicable to your subscription is the price displayed at checkout at the time you enroll. That price remains in effect for the duration of your subscription unless you are notified of a change at least 30 days in advance, or unless a promotional period ends as described in Section 3.4.

3.3 Minimum Commitment

• Standard Online Coaching: three (3) month minimum term
• Premium Online Coaching: six (6) month minimum term

Your minimum term begins on the date of your first successful payment.

3.4 Promotional Pricing

Promotional discounts, introductory offers, and coupon codes apply only for the stated promotional duration at the time of enrollment. When the promotional period ends, billing resumes at the full standard rate unless a loyalty discount is applied by the Company. Promotions do not extend automatically, do not restart if you cancel and re-enroll, are non-transferable, and cannot be combined unless expressly stated.

3.5 Loyalty Discounts

Clients who complete their minimum term may be eligible for a loyalty discount. Loyalty discounts are granted at the Company's sole discretion, may be changed or discontinued at any time, do not apply retroactively, and may be revoked if payments fail, coaching is paused, or these Terms are violated.

3.6 Failed Payments

If a payment fails, Program access may be paused until payment is completed. A paused period does not extend your minimum term or your billing dates. Repeated failed payments may result in termination under Section 16.

3.7 No Refunds

All payments are final and non-refundable, including where you do not use the Program, miss check-ins, fail to schedule Premium sessions, travel, experience illness or schedule conflicts, or are dissatisfied with your results.

3.8 Chargebacks

You agree not to initiate a chargeback for any payment made under these Terms. If a chargeback is initiated, the Company may immediately terminate Program access, pursue recovery of any outstanding balance, and recover any fees or damages incurred as a result.

4. Cancellation

4.1 Three-Day Right to Cancel

You may cancel your enrollment for any reason within three (3) business days of your first payment by emailing info@8020bodi.com. If you cancel within this window, you will receive a full refund of amounts paid, and these Terms terminate. This right applies once, at initial enrollment.

4.2 Cancelling After the Minimum Term

After your minimum term is complete, you may cancel at any time. To avoid being billed for the next cycle, your cancellation request must be received at least 48 hours before your renewal date. Cancelling does not generate a refund for the current billing period, and you retain access through the end of that period.

4.3 Early Cancellation

Cancelling before your minimum term is complete does not eliminate your financial responsibility for the remainder of that term. Upon early cancellation, the remaining balance of the minimum term becomes immediately due and payable. The Company may, at its discretion, offer an alternative arrangement in place of the balance owed.

4.4 Cancellation for Cause

Notwithstanding Section 4.3, you may cancel without further financial obligation, upon reasonable documentation, if you:

• Become physically unable to participate in the Program due to significant illness, injury, or disability
• Relocate more than 50 miles from your address at enrollment and the Program cannot reasonably be delivered to your new location
• In the event of death, in which case the obligation terminates and any prepaid unused amounts are refunded to your estate

5. Program Pauses

You may request one (1) 30-day pause every six (6) months. Additional pauses are granted at the Company's discretion. A pause suspends billing and access for its duration and extends your minimum term by the length of the pause. Pausing does not extend promotional pricing or loyalty discounts.

6. Premium Virtual Session Policies

(Applies to Premium Coaching only)

• Two (2) virtual training sessions per month, 30 minutes each
• Sessions do not roll over month to month; unused sessions are forfeited
• Sessions may be rescheduled with at least 24 hours' notice
• Late cancellations (less than 24 hours) are forfeited
• Repeated cancellation or failure to schedule may result in removal from Premium status without refund or downgrade credit

7. Client Responsibilities

You agree to:

• Complete weekly check-ins
• Disclose injuries, physical limitations, medical conditions, and medications before beginning the Program, and communicate any changes as they arise
• Follow the Program safely and within your ability
• Maintain access to the Trainerize app
• Notify your coach of travel or schedule changes
• Ask questions when clarification is needed
• Communicate respectfully at all times

8. Coach Availability

Messages are typically answered within 24–36 business hours, Monday through Friday. Messages sent evenings, weekends, or holidays may be answered the next business day.

The Program does not include emergency support or 24/7 communication. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room.

9. No Guarantee of Results

Individual outcomes depend on factors including effort, consistency, adherence, nutrition, sleep, stress, and genetics. The Company makes no guarantee of any specific result, including weight loss, muscle gain, body composition change, or performance improvement.

10. Technology and Third-Party Platforms

You are responsible for maintaining a compatible device, keeping the Trainerize app updated, ensuring a stable internet connection, and submitting clear form videos recorded in a safe environment.

The Program is delivered through Trainerize and other third-party platforms, including Stripe for payment processing. Your use of those platforms is also governed by their own terms and privacy policies. The Company is not liable for app outages, internet disruptions, lost data, device malfunctions, or any act or omission of a third-party platform.

11. Health, Safety, and Medical Disclaimer

11.1 Exercise Risk

Exercise carries inherent risks, including the risk of serious injury. You acknowledge that the Program is delivered remotely and that your coach is not physically present to supervise, spot, correct, or intervene during your training sessions. You are solely responsible for the safety of your training environment and equipment.

You agree to consult a physician before beginning the Program, exercise within your physical limits, stop immediately if you experience pain, dizziness, chest discomfort, or shortness of breath, and inform your coach of any change to your health.

This Program does not replace medical care.

11.2 Medication

The Company does not prescribe, dispense, source, or recommend any medication, and does not advise on medication dosing, titration, timing, administration, side effects, interactions, or the decision to start, stop, or change any medication. If you are taking prescription medication, including GLP-1 receptor agonists, you must remain under the care of a licensed prescriber and direct all medication-related questions to that provider.

12. Required Waiver

You must complete and sign the Company's Assumption of Risk, Waiver and Release of Liability, and Indemnity agreement before your Program begins. Program access, including Trainerize onboarding, will not be granted until the signed waiver is received. Failure to complete the waiver does not suspend your billing obligations under these Terms.

13. Intellectual Property

All coaching materials — including workout programming, videos, graphics, written guidance, and messages — are the exclusive property of Live Laman, LLC d/b/a 80/20 Bodi and are licensed to you for your personal, non-commercial use only.

You agree not to copy, distribute, reproduce, publish, sell, or share access to any Program material. Unauthorized use may result in immediate termination without refund and legal action.

14. Media Release and Testimonial Use

Progress photos, videos, form videos, and written feedback you submit ("Content") remain private by default.

The Company will not use your Content, likeness, name, or testimonial for marketing purposes without your explicit written consent. If you provide consent, the Company may use your Content for marketing, testimonials, social media, advertising, before-and-after images, or promotional materials. You may revoke consent at any time in writing; revocation applies going forward and does not extend to materials already published.

15. Privacy

Your participation is also governed by the Company's Privacy Policy, available at 8020bodi.com/privacy-policy. By enrolling, you agree to the collection, use, and storage of your data as described in that policy.

16. Termination by the Company

The Company may terminate your Program access at any time for abusive, threatening, or inappropriate behavior; repeated failure to communicate or complete check-ins; violation of payment obligations; or violation of these Terms. Where the Company terminates for cause, no refund is issued and any balance owed under Section 4.3 remains due.

Where the Company terminates without cause, you will receive a pro-rata refund of the current billing period and no further obligation applies.

17. Limitation of Liability

To the fullest extent permitted by law, the Company's total liability arising out of or relating to the Program or these Terms shall not exceed the total amount you paid to the Company in the three (3) months preceding the event giving rise to the claim. The Company is not liable for indirect, incidental, consequential, special, or punitive damages, including lost income or lost opportunity.

Nothing in this Section limits liability that cannot be limited under applicable law.

18. Governing Law and Venue

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles. Any dispute arising under these Terms shall be brought exclusively in the state or federal courts located in Arlington County, Virginia, and you consent to the jurisdiction of those courts.

19. Changes to These Terms

The Company may update these Terms. Material changes will be communicated by email or in-app notice at least 30 days before taking effect. Changes do not apply retroactively to a minimum term already in progress. Continued participation after the effective date constitutes acceptance of the updated Terms.

20. Acceptance

By checking the agreement box at checkout and completing enrollment, you confirm that you:

• Have read and understood these Terms & Conditions
• Agree to all policies stated herein, including the minimum term and no-refund provisions
• Understand that a signed waiver is required before the Program begins
• Assume all risks associated with physical activity performed without in-person supervision
• Are at least 18 years of age and legally able to enter this Agreement